This Data Retention Policy explains how Kitchen Range Cook stores, keeps, and deletes personal information collected through kitchenrangecook.com and related customer communications.
Kitchen Range Cook keeps personal data only for as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, tax, customer service, and business record requirements.
Information covered
This policy applies to personal data collected when customers place orders, contact the store, create an account, subscribe to marketing communications, or browse the website.
This may include names, phone numbers, email addresses, billing and shipping addresses, order details, payment-related records, customer support messages, technical usage data, and marketing preferences.
Retention periods
Order, invoice, and transaction records may be kept for up to 6 years where required for tax, accounting, fraud prevention, and legal compliance purposes.
Customer service emails, contact form submissions, and support requests may be kept for up to 2 years after the last communication unless a longer period is needed to resolve a dispute or comply with legal obligations.
Marketing records, including newsletter subscriptions and consent records, may be kept until a user unsubscribes, withdraws consent, or the data is no longer needed for marketing purposes.
Technical data such as analytics records, cookies, log files, and device information may be retained for shorter periods depending on operational, security, and website performance needs.
How retention is decided
Kitchen Range Cook determines retention periods by considering the type of data, the reason it was collected, legal requirements, customer service needs, and the need to protect the business against fraud or legal claims.
Where data is no longer required, it is securely deleted, anonymized, or removed from active systems where reasonably possible.
Legal obligations
Some information may be retained longer when required by law, regulation, court order, tax authority rules, fraud prevention standards, or to establish, exercise, or defend legal claims.
Where retention is required for these reasons, Kitchen Range Cook will keep only the data reasonably necessary for that purpose.
Your rights
Depending on applicable law, customers may have the right to request access to their personal data, request correction, request deletion, object to certain processing, or withdraw consent for marketing communications.
Requests related to personal data retention or deletion can be sent using the contact details below.
Contact details
Kitchen Range Cook
5 Church St, Market Harborough LE16 7AA, United Kingdom
Phone: +44 1580 714003
Email: contact@kitchenrangecook.com
Website: kitchenrangecook.com
Policy updates
Kitchen Range Cook may update this Data Retention Policy from time to time to reflect changes in legal obligations, website features, or business practices.